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PIONEERS FOR CALIBRATION SERVICES CO. LTD. is committed to meeting and exceeding customer expectations by providing complete, reliable, reproducible and accurate calibration and repair services in compliance with laboratory accreditation, and in accordance with stated methods and customer requirements.
The quality and reliability of services offered by our company are maintained at levels meeting and exceeding the expectations of our customers and with contractual requirements. The Quality Management System is designed to achieve the Critical success Factors.
Towards this end, we will relentlessly strive for customer satisfaction, cost competitiveness and continuous improvement in all aspects of our business. We will offer services that meet a well-defined customer or market need, purpose, use and in all respects, meet customer’s expectations. We will offer services that comply with all applicable standards, specifications, and requirements of society (i.e., safety), including an awareness of environmental needs during the service phase.
We will offer services that are economically supplied and offered at competitive prices.
These initiatives will involve all employees. By communicating the importance of teamwork, empowerment and accountability we will show employees they are our most valuable assets. We will demonstrate our commitment to achieve the highest level of customer support and satisfaction with integrity and ethics in business transactions while embracing quality in all that we do.
Top management shall ensure the integrity of the management system is maintained when changes to the management system are planned and implemented.
All employees are required to familiarize themselves with the Quality Management System documentation and implement the policies and procedures in their work.